Services

My Battery Plus offers a range of services, including roadside battery assistance, battery fitting, battery testing, and battery replacement. We aim to provide prompt and reliable services to help you get back on the road quickly.

You can request roadside battery assistance by contacting My Battery Plus through the designated contact channels provided on our website or by calling your local store.

Response times may vary depending on factors such as traffic, weather conditions, and service demand. We make every effort to respond to service requests as quickly as possible.

We accept payment through major credit and debit cards, as well as other approved methods. Payment for services and replacement batteries must be made at the time of service.

We can fit batteries to most vehicles, provided that it is safe and feasible to do so at your location. Our technicians will assess the situation and determine the best course of action.

Shipping

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the estimated shipping cost for your order during the checkout process on our website.

We aim to process and ship orders within 1-3 business days of receiving payment. However, shipping times may vary depending on the availability of the product, your location, and other factors.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

If you have not been provided with a tracking number, contact us here.

Currently, we only ship within Australia. However, we are constantly exploring options to expand our shipping services to other countries. Please check our website for updates on international shipping.

If you need to change your shipping address after placing your order, please contact your local My Battery Plus store or our customer support team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee changes to shipping addresses once an order has been processed.

Product

Car batteries need to be changed every few years, if your car battery is old and is showing early failure symptoms then it is time to replace it - contact us for further help here.

All of our products are backed with warranty, the warranty periods depend based on the battery type and manufacturer. The product description states the warranty period for the selected product.

To find the right battery for your vehicle or device, you can consult your owner's manual, check the existing battery for specifications, or visit our website to search by make, model, and year. Alternatively, you can contact your local My Battery Plus store for assistance.

Yes, our batteries are compatible with a wide range of vehicle makes and models. We strive to provide a comprehensive selection of batteries to meet the needs of various customers and their vehicles.

Battery life can vary depending on factors such as usage, maintenance, climate, and the type of battery. Generally, automotive batteries can last anywhere from 3 to 5 years, while deep cycle batteries may last between 4 to 8 years. To maximize battery life, it is important to follow proper maintenance procedures and store the battery in suitable conditions.

Yes, My Battery Plus encourages responsible disposal of old batteries. You can bring your used battery to your local My Battery Plus store for recycling. We will ensure that your old battery is safely and responsibly recycled.

Proper battery maintenance involves regular inspections, keeping the battery clean and free of corrosion, ensuring proper electrolyte levels, and using a suitable charger when necessary. Consult your battery's user manual or seek advice from your local My Battery Plus store for specific maintenance tips for your battery type.

To store your battery properly, ensure it is fully charged, disconnect it from the device or vehicle, and store it in a cool, dry, and well-ventilated area. Avoid exposing the battery to extreme temperatures, moisture, or direct sunlight.

Yes, we can perform battery testing at our local stores. Our technicians can assess the health of your battery and determine if it needs to be replaced or if other services are required.

Customer support

0481 311 694

Send a email

support@mybatteryplus.com.au